Thanks for your order

Your order has been sent to our team who will notify you once your items are ready for collection.

As a reminder,

Please note:

  • Please allow 2 working days for us to process your order – some specially ordered medicines might take a little longer.
  • We will send you a text or WhatsApp message when your order is ready to collect from your chosen branch. Please wait to receive this before coming to collect.
  • Storage space is limited – please collect your order within 7 days of receipt of your collection message.
  • If your pet has not been seen by a vet within the last 6 months or they require a 3-month meds check, we will ask you to book an appointment before medication can be dispensed or a written prescription provided.


Where next?

Get to know our friendly team

Book an appointment online

Learn about our Lifetime Care Club

Read our pet care news and advice


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