On the weekend of the 14th and 15th of June, we are having some work done in our reception, operating theatres and consultation rooms at Park Road to improve appearance and operational efficiency.

During this weekend, we will be moving services temporarily to other practices in order to be able to continue to offer routine appointments and of course, our 24-hour emergency service.
All of our phone lines will be diverted to where the team are, so you can continue to use your usual preferred phone number should you need to call us.

Daytime Appointments

We will be providing routine appointments at our Great Western Park branch. We will be in touch to move any existing appointments if needed. All other daytime appointments for urgent care, will be directed to our Cholsey branch on both Saturday and Sunday.

Pre-booked Saturday appointments at Cholsey are unaffected.

24-hour Emergency Provision

This will operate from our Cholsey branch from the evening of Friday 13th June to the morning of Monday 16th of June. Cholsey has full hospitalisation facilities, along with separate cat and dog kennels for inpatients. Our team will remain on-site with any inpatients as usual.

We are doing are best to ensure that all services remain available during these works and we apologise for any inconvenience.

As warmer months settle in across the UK, so does the increased risk of ticks. These tiny parasites might seem insignificant, but they can pose serious health threats to our pets—and even to humans.

Why Are Ticks a Problem?

Ticks are blood-sucking parasites that latch onto mammals, birds, and sometimes reptiles. In the UK, the most common species include the sheep tick (Ixodes ricinus), hedgehog tick (Ixodes hexagonus), and the brown dog tick (Rhipicephalus sanguineus), with some now becoming more common due to warmer climates and increased pet travel.

Ticks are more than just a painful nuisance. They are known carriers of harmful diseases such as:

• Lyme disease – caused by the Borrelia bacteria, this can affect both pets and humans, leading to joint pain, lethargy, fever, and in some cases, neurological issues.
• Canine babesiosis – a tick-borne disease now present in some parts of the UK, it can cause fever, anaemia, and in severe cases, death.

Where Are Ticks Found?

Ticks are commonly found in grassy, wooded, or overgrown areas. However, urban parks, gardens, and even long grass in gardens can harbour them, particularly if wildlife visit. Pets who love exploring outdoors are at higher risk—particularly dogs, but cats too.

What Can You Do to Protect Your Pet?

• Check your pet regularly – especially after walks in high-risk areas. Pay close attention to the head, ears, ‘armpits’, neck, and feet.
• Use a tick prevention product – from spot-on treatments to collars and oral tablets, we can advise on the best solution for your pet. The majority of these products are available with your Lifetime Care Club membership.
• Stay up to date with parasite control – prevention is far easier (and cheaper) than treatment.
• Remove ticks safely – never use fingers or tweezers. Instead, use a tick removal tool, grasping the tick as close to the skin as possible and gently twisting it out. This ensures that no part of the tick is left behind to cause an infection. Vet Liz shows us how here.

If you’re unsure how to remove a tick, want advice on prevention, or notice any unusual symptoms in your pet, please give us a call.

In recent years, Western veterinary acupuncture has gained momentum as a complementary treatment option for pets suffering from a range of conditions. While rooted in ancient Chinese medicine, the Western approach integrates this time-honoured practice with contemporary veterinary science—offering a holistic, evidence-based way to improve animal health and well-being.

We are very pleased to be able to offer this service at Larkmead, under the care of Vet Chloe.

What Is Western Veterinary Acupuncture?

Western veterinary acupuncture adapts traditional acupuncture principles to modern veterinary knowledge. It involves the insertion of fine, sterile needles into specific points on an animal’s body to stimulate nerves, increase blood flow, and trigger the release of natural pain-relieving chemicals like endorphins and serotonin.

Unlike Eastern philosophies that focus on energy flow or “Qi,” the Western model views acupuncture through the lens of neurology and physiology. This scientific perspective allows vets to incorporate acupuncture seamlessly into treatment plans alongside medications, surgery, or physical therapy.

What Conditions Can It Help?

Acupuncture can benefit a wide range of conditions, particularly those involving pain and inflammation. Common applications include:

• Arthritis and joint disease
• Back pain and spinal issues (e.g., intervertebral disc disease)
• Chronic gastrointestinal issues (like IBD or nausea)
• Neurological disorders, including seizures or nerve injuries
• Post-operative recovery and rehabilitation
• Anxiety and behavioural concerns

Acupuncture can also provide relief for pets that cannot tolerate certain medications or have not responded well to other treatments.

Why Consider Acupuncture?

• Non-invasive and low-risk: When performed by a certified veterinary acupuncturist, the procedure is very safe with minimal side effects.
• Pain management without medications: It’s especially valuable for senior pets or those with liver or kidney sensitivities.
• Improved quality of life: Many pet owners report noticeable improvements in mobility, mood, and energy levels after a series of treatments.
• Customisable care: Treatments can be tailored to each animal’s unique health needs and comfort level.

What to Expect

Acupuncture sessions typically last 15 minutes (with a longer first session for assessment). Most pets tolerate the needles very well—some even become so relaxed that they fall asleep during the session!

Is It Right for Your Pet?

If your pet suffers from chronic pain, mobility issues, or a stubborn condition that hasn’t responded to conventional treatment or that treatment seems to be less effective of late, Western veterinary acupuncture might offer a new path to relief. Some insurance companies offer cover (often as a complimentary therapy which can be a separate fee limit) so it may be worth checking your individual policy.

If you’d like to learn more about this new service, please checkout the further information here or give us a call.

We know fireworks ‘season’ seems a long way off – and it is, but now is the best time to start desensitising your dog in readiness, particularly if they are young and this will be their first experience.

Fear of fireworks can start at any age (even in pets who may have taken no notice in previous years), you may be able to associate it with a particular trigger, for example you are out for your evening walk and fireworks start banging in the sky and your dog suddenly wants to rush home. But for some, we never really know what starts the fear association off.

There are lots of signs (not necessarily obvious) that your dog is finding the loud noises distressing:

• Whimpering, whining, barking, crying or growling
• Constantly seeking your attention
• Panting, drooling or lip-licking
• Hiding
• Visible shaking
• Restlessness and pacing
• Loss of appetite

Helping to desensitise them can be extremely beneficial – particularly when done at a young age. Here are our top tips:

• Take this process slowly – it is best done over a number of months and repeated regularly
• Visit the Dogs Trust website and play their Sounds Scary track – start with a very low volume
• Whilst it is playing in the background, provided your dog is not taking any notice, offer them their dinner or a treat
• Follow this up with their favourite indoor game
• Repeat this weekly – each week, gradually increase the volume you are playing the sounds at, until it’s very loud! By this point, your dog should be taking very little notice.
• If your dog becomes distressed or worried when playing the noises, turn them down again. Although it is ok to comfort your dog if they come to you, it is best not to seek them out – they will look to you for direction over worrying events and if you are carrying on making the dinner, chatting etc, they will understand there is no real danger.

If you need any help, please book a video consult with one of our veterinary team or come in to see one of our nurses at their clinics as we are keen to support your pets and have other options available if desensitisation does not work.

The festive season is wonderful to enjoy time with our pets but we want to ensure you get to do so safely and avoid unnecessary visits to see us!

Festive Foods

• Toxic Treats: Chocolate, grapes, raisins, onions, garlic, and anything containing xylitol (a common sugar substitute) can be dangerous for pets.
• Fatty Foods: Rich foods like turkey skin, gravy, and stuffing can upset your pet’s stomach or even lead to pancreatitis.
• Bones: Cooked bones can splinter and cause choking or digestive issues.

Stick to pet-safe foods like plain meat and veggies instead, ideally a small amount mixed with your pet’s usual food will make them very happy!

Hazards

• Christmas Trees: Secure your tree to prevent tipping, and ensure tinsel is out of reach as it can be harmful if ingested. Keep fragile ornaments and electrical cords safe.
• Plants: Mistletoe, holly, and poinsettias are festive but toxic to pets.
• Candles: Curious paws and wagging tails can easily knock over candles, so never leave them unattended

Managing Stress

A house full of guests can be overwhelming for some pets. To reduce their stress:

• Create a Safe Space: Provide a quiet, comfortable area where your pet can retreat to if they feel overwhelmed.
• Stick to Their Routine: Try to maintain their regular feeding, walking, and playtime schedule.
• Festive Outfits: Only dress up your pet if you are confident that they are enjoying the experience. Ensure they don’t get too hot if wearing a jumper and fur coat in your centrally heated house!
• Watch for Signs of Stress: Excessive barking, hiding, or changes in appetite could indicate your pet is feeling anxious. Ensure children are supervised and know to leave pet’s alone when these signs are seen.

We like to think we know when our pets are in pain – and often we do, when they’re limping or making a noise. But as they age, they experience many of the same health challenges we do, and one of the most common issues is osteoarthritis (OA). This chronic condition affects the joints, causing pain, stiffness, and decreased mobility and sometimes we don’t notice until someone asks us to really look. While arthritis can occur in any pet, it’s especially common in aging dogs and cats. Here’s what you need to know:

Osteoarthritis is a degenerative joint disease that involves the breakdown of cartilage—the smooth tissue that cushions the ends of bones in a joint. Over time, this cartilage wears down, causing bones to rub against each other, leading to pain, swelling, and stiffness. This condition can affect any joint, but it’s most commonly seen in the hips, knees, elbows, and spine.

Some common signs to watch out for are:

• Stiffness, especially after resting: You might notice your pet is slow to rise after a nap or reluctant to move around after lying down.
• Limping or favouring a particular leg: Pets with arthritis may walk unevenly or show reluctance to put weight on a particular limb.
• Decreased activity or playfulness: If your once-energetic pet seems less interested in walks or playtime, arthritis could be a factor.
• Difficulty with stairs or jumping: Dogs might hesitate before climbing stairs or jumping into the car, and cats may avoid jumping onto furniture or may choose to nap on the floor.
• Behavioral changes: Pain can make pets irritable, and they might resist being handled or picked up.

If you suspect your pet may be suffering, please book to see a vet for an assessment. Diagnosis involves a physical exam to assess pain and range of motion, and potentially X-rays or other imaging may be recommended to confirm joint deterioration.

There are a range of options we can offer to help your pet feel more comfortable, making their senior years more enjoyable for the whole family.

As we approach fireworks season, many of us look forward to the dazzling displays that light up the sky. However, for our pets, these loud events can be a source of anxiety, stress, and even danger. At Larkmead, we understand how important it is to keep our pets calm and safe during these times. Here are some tips to ensure your pets are protected and comfortable when fireworks are in full swing.

1. Create a Safe Space

Animals can become very frightened by the loud booms and bright flashes of fireworks. To help them feel secure, create a designated safe space where they can retreat to if they get scared. This could be a quiet room, a cosy crate, a box (cats particularly like these – especially when placed high up) or even a secluded corner of the house with their favourite bed or blanket. Try playing calming music (some radio stations play pet friendly specific shows) or using a white noise machine to drown out the sound of fireworks.

2. Keep Pets Indoors

While it might seem like a good idea to let your pets accompany you to outdoor displays, it’s best to keep them indoors when fireworks are expected. Pets can panic and run off, increasing the risk of them getting lost. Ensure all windows and doors are securely closed, and if possible, draw the curtains to reduce the impact of flashing lights. Move walks to before dark so there is less chance of your pet being spooked whilst outside.

3. ID and Microchips

Accidents happen, and in case your pet does manage to escape, it’s important they can be easily identified. Double-check that your pet’s collar and ID tags are secure and up to date with your current contact information. Ensure that their microchip registration details are also up to date. A microchip is one of the best ways to ensure a lost pet can be returned to you quickly. You can check which microchip company your pet is registered with, visit Check-a-Chip. If you are unsure of their microchip number, please give us a call.

4. Medication

If your pet has a history of severe anxiety during fireworks, talk to us about calming medication. There are a variety available including pheromone diffusers, and prescription medications that can help reduce stress. A video consultation can be an easy way to discuss this with a vet and can be booked online.

5. Desensitization and Training

Most pets can benefit from gradual desensitization to loud noises. This involves playing recordings of fireworks at a low volume and gradually increasing the sound while offering positive reinforcement like treats or distracting with a game. Over time, this can help reduce their fear of loud sounds. Take a look at the Sounds Scary resources at the Dogs Trust. This is particularly useful to start puppies off on the right foot.

6. Stay Calm and Reassuring

Pets are highly sensitive to our emotions. If you remain calm and composed, your pet is more likely to feel secure as well. Avoid fussing over them too much if they seem anxious, as this can reinforce their fear. Instead, offer gentle reassurance if they approach you and let them settle into their safe space.

7. Plan Ahead

Check local event schedules for fireworks shows and plan accordingly. Keep an eye out for any neighbourhood celebrations that might catch you and your pet by surprise. If you know fireworks are likely, plan to stay home with your pet or arrange for someone to keep them company.

When to Call the Vet

If your pet experiences extreme anxiety or shows signs of distress—such as excessive panting, drooling, pacing, or trying to escape, don’t hesitate to reach out to us. Severe stress can lead to health problems, and we’re here to help you manage your pet’s well-being during this time.

Fireworks might be fun for humans, but they can be terrifying for pets. By taking the right precautions, you can ensure that your pets stay safe, comfortable, and anxiety-free.

September is National Pet Health Insurance Month! As vets, we believe that pet insurance enables owners to budget for the unexpected, and if the worst happens, it enables our vets to carry out the most effective treatment.

Traditional pet insurance, however, can be very frustrating and leave customers with an unexpected bill to pay. Dealing with insurance providers refusing to pay claims properly also costs our team valuable time that could be spent focussing on our patients.

In March 2023 we were one of the first vet practices in the UK to launch a simpler, fairer approach to pet insurance with Pet Proactive. Their policies are designed to avoid surprises, and they settle claims directly with us.

Lots of our customers are now benefiting from their policies and their track record has been great:

• Every claim settled has been paid in full.
• Claims have been consistently paid quickly – averaging 5 working days every month.
• Over 90% of our customers get cheaper premiums versus comparable pet insurance products*.
• 93% of our customers have gone on to renew their policy with Pet Proactive*.

Some of the features that we like best about their policies are as follows:

• Any treatment or referral we prescribe is covered, up to the policy limit.
• Medical exclusions (pre-existing conditions) are confirmed at the start of the policy so no nasty shocks when a claim is made.
• Premiums are based on our fair pricing and Pet Proactive will never increase your premium just because you have made a claim.
• Unlike most policies where you may need to pay an excess per condition per year, with a Pet Proactive policy you only pay one excess per year of £100 irrespective of how many conditions you are claiming for, up to your annual claim limit.
• With the exception of routine scale and polish treatments, all dental work is covered too.

* as of end of August 2024

Sarah, Larkmead customer and Buddy’s owner commented on our social media:

“We made the move – We have been with PetPlan for nearly 20 years. What made our final decision –

• • one £100 excess per year
  • direct payments
  • much cheaper
  • the winning one EXCEPTIONAL CUSTOMER SERVICE.

Thank you to Larkmead for making us aware. Great concept!”

Pets need to be under 6 years old to take out their first policy with Pet Proactive, this enables Pet Proactive to keep the premiums affordable as the pet gets older. To get prices for all of your registered pets under 6 years old, please visit their website here.

Image buddy_cavalieradventurer